This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

< BACK TO JOB LISTING

Customer Service/Operations Manager

£40000 - £50000 per annum Benefits

Customer Service/Operations Manager
£40,000 - £50,000 Benefits
West Midlands

Our Client

Our client is a leading manufacturer of industrial packaging. They produce strap, stretch and protective packaging. They also manufacture packaging tools and equipment used to apply the bulk packaging materials. They are currently looking for a Commercial Operations Manager to join their successful team.

The Role

As Customer Service/Operations Manager you will lead the Customer Interaction Centre (CIC) for sales, service and parts and empower people to own and drive the business in a team based approach. Your main responsibilities will include:

Providing best support to customers, sales & service people, ensuring that the Sales and the Service Managers can focus on their priorities
Optimising and implementing customer service processes in line with European processes
Leading and supporting competence and performance management in the team
Ensuring optimal communication with customers, within solutions UK & IE
Implementing and driving the European Pricing and spread management processes
Supporting in time reporting of management information, such as ad hoc analysis, annual budget etc.
To be successful in this role you will require a Commercial and/or Technical Education or equivalent by experience. You should have strong leadership experience in a similar function and be effective in time management and priority setting. You should have excellent analytical skills and be structured and process oriented.

To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Jamie Gledhill in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
NO JOBS FOUND