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Service Manager

£45000 - £55000 per annum Benefits

Service Manager
£45,000 - £55,000 Benefits
West Midlands

Our Client

Our client is a leading manufacturer of industrial packaging. They produce strap, stretch and protective packaging. They also manufacture manual and battery operated tools and equipment used to apply packaging materials. They are currently looking for an experienced Service Manager to join their successful team.

The Role

As Service Manager you will be responsible for managing the UK & Ire service function, ensuring significant profitable growth in the field of service and spare parts. Your main responsibilities may include:
·Implementing the Europe service strategy into the UK organization
·Line Management of service technicians in the field, as well as in-house repair technicians
·Working in conjunction with the Commercial Manager, to ensure effective day-to-day operations for service and spare parts
·Working alongside the Technical Manager to ensure implementation of skills and development matrix
·Planning and implementation of proactive service marketing activities by means of specific SIP's Sales Improvement Programs, in cooperation with the sales team
·Customer visits, along with service technicians
·Coaching and development of Service Technicians
·Budgeting and reporting
·Manage Maintenance agreements in present or improved format and increase pre-planned work as part of a Preventative Maintenance program.

To be successful in this role you will require a minimum of degree qualification, ideally in a related technical or engineering discipline, or equivalent by experience. You should be trained to IOSH managing as a minimum. You should be Positive and effective team player with a vvisible desire to achieve and for others to do so. Organisation skills is also a must for this role.

To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Jamie Gledhill in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

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