Technical Support Manager - Renewable Energy Certification

£30000 - £40000 per annum

Technical Support Manager - Renewable Energy Certification
£30,000 - 40,000

Our Client
Our client works within the renewable energy sector, part of their service is working with installers and customers offering support and advice around the renewable energy sector. With a brand new office in Daresbury they are looking for an experienced man manager to join them to take responsibility for a small helpdesk team
Offering a unique service, they are a forward thinking organisation who can offer a great environment and enjoyable working culture.
The Role
To manage a busy helpdesk team answering certification queries and questions from consumers and commercial organisations involved in renewable energy. A busy environment answering phone and email enquiries, this is a very important part of the business and requires a talented enthusiastic manager to take control of customer delivery, reporting / admin and process improvement.
You will have demonstrable experience in the following:
·Team leadership and management
·Worked in a technical environment
·Have extensive customer contact experience
·Delivery of first class customer service
You will have the following characteristics
·A people person who understands and can manage different personalities and motivational needs
·A technical mind set able to pick up new information and knowledge quickly
·Excellent written & spoken communication skills
·Forward thinking, able to develop and improve processes
·Likely to have worked in a contact centre or busy support function
The Benefits
·Salary £30-40K
·25 days annual leave
·Contributory pension scheme
About Us
Newman Stewart is a privately owned recruitment company providing Executive Search, Management Selection and Psychometric Assessment Services. To Apply
This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Steve Bennett in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.