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Service Operations Manager

Service Operations Manager
Northants
Salary to attract the best

Customer service lies at the heart of our client's business and is key to ensuring the continued success of this growing and exceptional company, a key player in the manufacture of packaging materials. If you are a successful and dynamic Customer Service professional who is looking for the next step in your career then we would love to hear from you. What we are looking for is an individual with a passion for delivering exceptional customer service, someone with extensive experience in leading service operations, acting as the interface to ensure high quality, consistent and effective delivery to clients.

Reporting to the Directors, you are the central hub, liaising with all areas of the business - sales, planning, manufacturing and order execution - building internal relationships that drive the importance & benefit of service operations. You will be targeted on achieving improvements in customer penetration, customer retention, customer acquisition, as well as overall customer satisfaction.

Are you currently working in a senior level Service Operations role, ideally within engineering or manufacturing? Can you demonstrate excellent interpersonal, communications, verbal and written communication skills, a demonstrable presence and the ability to influence, lead and motivate others? If the answer to these questions is yes, then this is a fantastic opportunity to work in an excellent business where you will be challenged and rewarded.

Interested parties should apply accordingly or contact John Tilbrook in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

Newman Stewart is a privately owned, leading provider of Executive Search, Management Selection, Executive Outplacement, Salary Benchmarking and Psychometric Assessment services. With offices in Wetherby, Leeds and London we identify excellent people for our excellent clients, nationally and internationally and we are proud of the results that we deliver.

This job has now been filled but you may be interested in:

Up to £22000 per annum basic - OTE Car

Field Sales Executive - Trade Waste
£22,000 basic OTE Car
Midlands

Our Client

Our client is one of the fastest growing Waste Management companies with an impressive portfolio of clients based across the UK. As they continue to grow they are now seeking and experienced Field Sales Executive to develop and identify, source and secure new opportunities for regional accounts.
The Role

As Field Sales Executive you will generate new business through targeting retail, hospitality, construction, SME's and Industrial estates in the local are to build your pipeline and provide quotations. The successful Field Sales Executive will be expected to maintain a high level of knowledge of the company's products and solutions and those of competitors.

To be successful in this role you will require previous experience in the generation of high volume sales within industrial services, recycling or waste management, Utilities or similar door to door role. You should have an analytical approach to developing solutions for customers. If you are a driven and ambitious hard working individual, already working in a Field Sales/Door to door lead generator or relevant role, and looking for your next move, then this is an exciting and rewarding opportunity for you.

To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Sophie Wood in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

£25000 - £30000 per annum

Internal Sales Support Engineer
£25-30k
Chesterfield

Our Client

Our client are world leaders in the design and application of temperature measurement and they are looking for an ambitious, articulate and driven individual to join their internal sales team acting as the main point of contact for all products including international customers and distributors.
Whilst an engineering degree is not essential, you must have a passion to learn about their range of products, through excellent product training and for providing great customer service.

The Role

As the internal sales support engineer you will be responsible for supporting the sales growth plans within a defined area, working closely with the account/regional managers and reporting directly to the Sales Director. You will provide technical product and sales support to both internal and external customers. You will produce costing and bill of material information, as well as providing quotations and product recommendations from customer specifications and requirements.

To be successful in this role it would be advantageous to have an engineering background or a Technical/Engineering qualification. You should be an energetic, driven and passionate individual with excellent communication skills and the ability to work in a busy environment.

To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business with outstanding career progression opportunities. Interested parties should apply accordingly or contact Mike Pritchard-Howarth in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

£65000 - £70000 per annum car bonus

General Manager
£65,000 - £70,000 car bonus
Midlands

Our Client

Our client is a well-established, independent family run business that specialises in selling industrial machinery and consumables. Over the years the company has continued to expand their product range and now has over 1000 products in their portfolio. Due to continued growth and success they are looking for an experienced, high energy General Manager to help strengthen the senior leadership team.

The Role

As General Manager you will be responsible for analysing the internal business, analysing the market and developing a sales and marketing strategy to help take the business to the next level. It will be your job to manage, lead, mentor and motivate the entire sales and marketing team to success. Additional responsibilities will depend on the quality of the individual, however our client offers a fantastic opportunity to progress and therefore gain more responsibility.

To be successful in this role you should be a highly motivated and ambitious individual with previous sales management experience. You will have excellent communication, influencing and planning skills, as well as having experience working for a business that sells a varied technical product range. The ideal candidate will be Degree level educated or equivalent, and will have General Management/Managing Director level experience. If you are analytical, strategic, an accomplished man manager and looking for your next move, then this is an exciting and rewarding opportunity for you.

To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Jamie Gledhill in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

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