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Service Operations Manager

Service Operations Manager
Northants
Salary to attract the best

Customer service lies at the heart of our client's business and is key to ensuring the continued success of this growing and exceptional company, a key player in the manufacture of packaging materials. If you are a successful and dynamic Customer Service professional who is looking for the next step in your career then we would love to hear from you. What we are looking for is an individual with a passion for delivering exceptional customer service, someone with extensive experience in leading service operations, acting as the interface to ensure high quality, consistent and effective delivery to clients.

Reporting to the Directors, you are the central hub, liaising with all areas of the business - sales, planning, manufacturing and order execution - building internal relationships that drive the importance & benefit of service operations. You will be targeted on achieving improvements in customer penetration, customer retention, customer acquisition, as well as overall customer satisfaction.

Are you currently working in a senior level Service Operations role, ideally within engineering or manufacturing? Can you demonstrate excellent interpersonal, communications, verbal and written communication skills, a demonstrable presence and the ability to influence, lead and motivate others? If the answer to these questions is yes, then this is a fantastic opportunity to work in an excellent business where you will be challenged and rewarded.

Interested parties should apply accordingly or contact John Tilbrook in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

Newman Stewart is a privately owned, leading provider of Executive Search, Management Selection, Executive Outplacement, Salary Benchmarking and Psychometric Assessment services. With offices in Wetherby, Leeds and London we identify excellent people for our excellent clients, nationally and internationally and we are proud of the results that we deliver.

This job has now been filled but you may be interested in:

Up to £50000 per annum Benefits

Fleet Manager
£50,000 Benefits
Derbyshire

Our Client

Our client was established in the 1940's, specialising in the recycling of ferrous metals in Woodville near Burton-on-Trent, Staffordshire. Today they have an annual turnover in excess of £120m, employing over 250 people and operates a fleet of over 70 vehicles. The company is now managed by third and fourth generation family members who continue their commitment to developing waste management and recycling techniques, saving their customers money and helping them to meet and exceed their recycling targets.

The Role

Our client is looking for a Fleet Manager to effectively manage all aspects of fleet compliance and ensure cost efficient fleet maintenance through direct liaison with service providers, suppliers, workshop activities and driver trainers. To ensure all areas of the company O licence are fully complied with.
The Fleet Manager will work closely the operational teams to ensure that at all times all vehicles meet the required standard as stated by the Department of Transport and support the operations team with driver and vehicle legal compliance (tachographs, WTD, on time servicing, insurance claims etc).
The successful candidate should have waste management industry knowledge or logistics background, managing large fleets of vehicles. You should have strong communication skills and be able to create effective working relationships. You should be a results focused individual with a strong can do attitude.
To Apply

This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly or contact Samantha Pickard in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

About Us

Newman Stewart is a leading executive search firm, delivering high performing candidates to high profile and difficult to fulfil assignments. With a vast proven track record of success both nationally and internationally, we are the recruitment partner of choice to many blue chip, medium and small organisations.

Business Manager
Midlands
Salary to attract the best

Our client is a global leader in the manufacture of scales and analytical instruments. It is the largest provider of weighing instruments for use in laboratory, industrial, and food retailing applications. An exciting opportunity has arisen for an experienced and results-driven sales leader to join as Business Manager, leading the Industrial Division.

Reporting to the directors and as a key contributor in the Senior Leadership Team, you will be responsible for delivering profitable sales growth to develop and grow the division, in line with short, medium and long terms plans. With a team of both direct and indirect reports, you will lead and support in winning and closing business opportunities, as well as resolving any issues that arise. What we are looking for is a collaborative and dynamic leader who will represent the business as an ambassador and be held in the highest regard in terms of professionalism and integrity at all times.

This is a fantastic opportunity to work in an excellent business where you will be challenged and rewarded. Interested parties should apply accordingly or contact John Tilbrook in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website.

Newman Stewart is a privately owned recruitment company who provide Executive Search, Management Selection and Psychometric Assessment Services. NS Sales & Marketing is a division of Newman Stewart Limited. NS Sales & Marketing provides high calibre Sales & Marketing professionals to their clients nationally.

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